Dragonia Account Security and Verification
Dragonia’s recorded account-security profile combines identity verification with privacy and data-handling safeguards. Verification is required before withdrawal, and documents must be submitted within 30 days after a request. These checks may be relevant when a player seeks to withdraw funds, but the recorded processing estimates are not guarantees. The account-security details can be considered alongside broader casino information at Dragonia.
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This table summarizes the recorded verification requirement and the stated deadlines or timing for checks and supporting records.
| Checkpoint | Recorded requirement or timing |
|---|---|
| Verification before withdrawal | Required |
| Document submission deadline | 30 days after request |
| Verification time | Usually within 10 days after the request is answered in full |
| Help-centre verification time | Typically 24 to 48 hours after all requested documents are received in full |
| Proof-of-residence freshness | Issued within the last 3/6 months, depending on account review results |
| Transaction-history period | Typically the last 1 to 3 months, depending on review requirements |
The listed evidence types and their recorded conditions show what may be requested as part of identity and payment-method checks.
| Evidence type | Recorded condition |
|---|---|
| Identity document | Must be properly certified |
| Proof of residence | Accepted; freshness depends on account review results |
| Proof of payment-method ownership | Accepted |
| Transaction history for payment methods used | Accepted; typically covers the last 1 to 3 months, depending on review requirements |
| Bank statement | Accepted |
| Credit or debit card statement | Accepted |
This table sets out the recorded privacy and security contacts, technical measure, and conditions concerning cookies and international data transfers.
| Area | Recorded detail |
|---|---|
| Data controller | Operator of the website |
| Data protection officer contact | dpo@dragonia.com |
| Encryption | Protected network using technology for encrypting sensitive data |
| Cookies | Consent is required |
| International transfers | Data may be transferred outside the EU/EEA |
| Transfer safeguards | Safeguards are in place |
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Customer due diligence is triggered by AML requirements, and the recorded commitment is to respect the highest standards of the 5th AML Amendment at all times. Additional checks may include phone calls, face verification, or other verification as required. Recorded document-rejection reasons include documents issued over the permitted period, modified documents or copies not in original format, expired identity documents, poor image quality, damaged or incomplete documents, and scanned or screenshot copies. The recorded personal-data categories include registration and due-diligence data, financial and device information, logs and usage information, and location information; security measures include administrative, technical, and physical safeguards. Listed third-party service types include payment providers and financial institutions, customer-support providers, technology and cloud-hosting providers, and fraud-prevention agencies.